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Australian Drinking Water Guidelines
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  • Australian Drinking Water Guidelines
  • Copyright
  • Table of updates
  • Contents
  • Figures
  • Tables
  • Boxes
  • Introduction
    • Chapter 1: Introduction
      • 1.1 Guiding principles
      • 1.2 About the Guidelines
        • 1.2.1 Scope of the Guidelines
        • 1.2.2 Purpose of the Guidelines
        • 1.2.3 Structure of the Guidelines
      • 1.3 Water quality characteristics
        • 1.3.1 Introduction
        • 1.3.2 Health-based targets
        • 1.3.3 Microbial health-based targets
        • 1.3.4 Physical and chemical guideline values
        • 1.3.5 Radiological screening and reference values
      • 1.4 Community consultation
      • 1.5 Development of the Guidelines
        • 1.5.1 Acknowledgments
      • 1.6 Future revisions of the Guidelines
      • 1.7 References
  • Part 1: Management of Drinking Water Quality
    • Chapter 2: Framework for Management of Drinking Water Quality: overview
      • 2.1 A preventive strategy from catchment to consumer
      • 2.2 Structure of the Framework
      • 2.3 Benefits of the Framework
      • 2.4 The need for multi-agency involvement
      • 2.5 Applying the Framework
      • 2.6 Correlations of the Framework with other systems
    • Chapter 3: Framework for Management of Drinking Water Quality: the twelve elements
      • 3.1 Commitment to drinking water quality management (element 1)
        • 3.1.1 Drinking water quality policy
        • 3.1.2 Regulatory and formal requirements
        • 3.1.3 Engaging stakeholders
      • 3.2 Assessment of the drinking water supply system (element 2)
        • 3.2.1 Water supply system analysis
        • 3.2.2 Assessment of water quality data
        • 3.2.3 Hazard identification and risk assessment
      • 3.3 Preventive measures for drinking water quality management (element 3)
        • 3.3.1 Preventive measures and multiple barriers
        • 3.3.2 Critical control points
      • 3.4 Operational procedures and process control (element 4)
        • 3.4.1 Operational procedures
        • 3.4.2 Operational monitoring
        • 3.4.3 Corrective action
        • 3.4.4 Equipment capability and maintenance
        • 3.4.5 Materials and chemicals
      • 3.5 Verification of drinking water quality (element 5)
        • 3.5.1 Drinking water quality monitoring
        • 3.5.2 Consumer satisfaction
        • 3.5.3 Short-term evaluation of results
        • 3.5.4 Corrective action
      • 3.6 Management of incidents and emergencies (element 6)
        • 3.6.1 Communication
        • 3.6.2 Incident and emergency response protocols
      • 3.7 Employee awareness and training (element 7)
        • 3.7.1 Employee awareness and involvement
        • 3.7.2 Employee training
      • 3.8 Community involvement and awareness (element 8)
        • 3.8.1 Community consultation
        • 3.8.2 Communication
      • 3.9 Research and development (element 9)
        • 3.9.1 Investigative studies and research monitoring
        • 3.9.2 Validation of processes
        • 3.9.3 Design of equipment
      • 3.10 Documentation and reporting (element 10)
        • 3.10.1 Management of documentation and records
        • 3.10.2 Reporting
      • 3.11 Evaluation and audit (element 11)
        • 3.11.1 Long-term evaluation of results
        • 3.11.2 Audit of drinking water quality management
      • 3.12 Review and continual improvement (element 12)
        • 3.12.1 Review by senior executive
        • 3.12.2 Drinking water quality management improvement plan
      • 3.13 References
    • Chapter 4: Framework for the Management of Drinking Water Quality: application to small water supplies
      • 4.1 Introduction
      • 4.2 Applying the Framework
        • 4.2.1 Assessment of the drinking water supply
        • 4.2.2 Preventive measures for drinking water quality management
        • 4.2.3 Implementation of operational procedures and process control
        • 4.2.4 Verification of drinking water quality
      • 4.3 Individual household supplies
      • 4.4 Reference
  • Part 2: Description of Water Quality
    • Chapter 5: Microbial Quality of Drinking Water (Updated 2022)
      • 5.1 Introduction
      • 5.2 Microorganisms in drinking water
      • 5.3 Assessing microbial risk
      • 5.4 Enteric pathogens
        • 5.4.1 Enteric pathogens of concern in drinking water
        • 5.4.2 Contamination of source waters with enteric pathogens
        • 5.4.3 Management of risk from enteric pathogens
      • 5.5 Opportunistic pathogens
      • 5.6 Cyanobacteria
      • 5.7 Nuisance organisms
        • 5.7.1 Organisms causing taste and odour problems
        • 5.7.2 Organisms causing colour problems
        • 5.7.3 Deposits due to iron and manganese bacteria
        • 5.7.4 Corrosion problems due to iron and sulphur bacteria
        • 5.7.5 Problems caused by large numbers of microorganisms
      • 5.8 References
    • Chapter 6: Physical and Chemical Quality of Drinking Water
      • 6.1 Introduction
      • 6.2 Physical quality of drinking water
        • 6.2.1 An overview of physical characteristics
        • 6.2.2 Approach used in derivation of guidelines values for physical characteristics
      • 6.3 Chemical quality of drinking water
        • 6.3.1 Inorganic chemicals
        • 6.3.2 Organic compounds (Revised 2011)
        • 6.3.3 Approach used in derivation of guideline values for chemicals
      • 6.4 Differences between Australian and WHO guideline values
      • 6.5 National and international guideline values (2016)
      • 6.6 References
    • Chapter 7: Radiological Quality of Drinking Water (Updated 2022)
      • 7.1 Introduction
      • 7.2 Sources of radiation in the environment and in drinking water
      • 7.3 Health effects of radiation
      • 7.4 Exposure to radiation
      • 7.5 Units of radioactivity and radiation dose measurement
        • 7.5.1 Units of radioactivity and radiation dose
        • 7.5.2 Converting intake to radiation dose
        • 7.5.3 Average dose of radiation
      • 7.6 Approach for derivation of reference levels and screening values for radionuclides
        • 7.6.1 System for radiation protection
        • 7.6.2 Estimation of the dose from radionuclides in water
        • 7.6.3 Estimation of risk from low-level radiation
        • 7.6.4 Reference levels and screening values for drinking water
        • 7.6.5 Application of reference levels
        • 7.6.6 Remedial measures
      • 7.7 References
    • Chapter 8: Drinking Water Treatment Chemicals (Revised 2006)
      • 8.1 Introduction
      • 8.2 Scope and limit of application of this chapter
      • 8.3 Overview of chemical treatment processes
        • 8.3.1 Control of algae
        • 8.3.2 Coagulation and flocculation
        • 8.3.3 Adsorption
        • 8.3.4 Softening
        • 8.3.5 Oxidation
        • 8.3.6 Disinfection
        • 8.3.7 Adjustment of pH
        • 8.3.8 Addition of buffering capacity
        • 8.3.9 Corrosion inhibition
      • 8.4 Public health measures
        • 8.4.1 Fluoridation
      • 8.5 Assessment of Chemicals acceptable for use in drinking water treatment (revised 2016)
        • 8.5.1 Chemicals assessed prior to 2004
        • 8.5.2 New water treatment chemicals
      • 8.6 Quality assurance for drinking water treatment chemicals
        • 8.6.1 Risks associated with drinking water chemicals
        • 8.6.2 Managing risks
        • 8.6.3 Specifications for the supply of drinking water treatment chemicals
      • 8.7 Monitoring and analytical requirements
      • 8.8 Contaminants in drinking water treatment chemicals
      • 8.9 Useful contacts
      • 8.10 References
  • Part 3: Monitoring
    • Chapter 9: Overview of monitoring (Revised 2021)
      • 9.1 Introduction
      • 9.2 Monitoring overview
        • 9.2.1 Monitoring priorities
        • 9.2.2 Principles of monitoring frequency
        • 9.2.3 Catchment-to-consumer monitoring
      • 9.3 Developing a monitoring program
      • 9.4 Operational monitoring
        • 9.4.1 Operational characteristics
        • 9.4.2 Target criteria
        • 9.4.3 Critical limits at critical control points
        • 9.4.4 Corrective action
        • 9.4.5 Operational monitoring frequency
        • 9.4.6 Chlorination as a critical control point: an example
      • 9.5 Verification of drinking water quality
        • 9.5.1 Monitoring consumer satisfaction
        • 9.5.2 Drinking water quality monitoring
      • 9.6 Water quality issues beyond the point of supply
      • 9.7 Investigative studies and research monitoring
      • 9.8 Validation of barrier performance
      • 9.9 Incident and emergency response monitoring
      • 9.10 Reliability of monitoring data
        • 9.10.1 Sample integrity
        • 9.10.2 Methods
        • 9.10.3 Detection limits
        • 9.10.4 Measurement uncertainty
        • 9.10.5 Field testing
      • 9.11 Monitoring advice for small, remote or community-managed water supplies
      • 9.12 Assessing the significance of short-term exceedances of health-based guideline values
      • 9.13 References
    • Chapter 10: Monitoring for specific characteristics in drinking water (Updated 2022)
      • 10.1 Introduction
      • 10.2 Assessing safety: short-term evaluation of monitoring
        • 10.2.1 Short-term evaluation of operational monitoring
        • 10.2.2 Short-term evaluation of drinking water quality monitoring
      • 10.3 Assessing performance: long-term evaluation of monitoring
        • 10.3.1 Long-term evaluation of microbial performance
        • 10.3.2 Long-term evaluation of health-based chemical performance
        • 10.3.3 Long-term evaluation of aesthetic performance
        • 10.3.4 Long-term evaluation of consumer satisfaction
        • 10.3.5 Improvement plan
        • 10.3.6 Performance reporting
        • 10.3.7 Summary of guideline values for microbial, chemical and physical characteristics
        • 10.3.8 Summary of reference levels and screening values for radiological characteristics
      • 10.4 Reference
  • Part 4: Information sheets
    • 1. Disinfection
      • 1.1: Introduction to water treatment
      • 1.2: Overview of disinfection
      • 1.3: Disinfection with chlorine
      • 1.4: Chloramines
      • 1.5: Disinfection with chlorine dioxide
      • 1.6: Disinfection with ozone
      • 1.7: Disinfection with ultraviolet light
      • 1.8: Other disinfectants
    • 2. Sampling
      • 2.1: Sampling Information – handling requirements and preservation
      • 2.2: Radiological monitoring and assessment of performance (updated 2022)
    • 3. Statistics
      • 3.1: Statistics – Visualising data
      • 3.2: Statistics – Assessing data
      • 3.3: Statistics – Statistical principles
      • 3.4: Statistics – Control charts and trends
      • 3.5: Number of samples required
      • 3.6: Guidance for issuing and lifting boil water advisories
      • Attachments
  • Part 5: Fact sheets
    • Microorganisms
      • Microbial indicators
        • Bacteroides
        • Coliphages
        • Clostridium perfringens
        • Escherichia coli
        • Heterotrophic plate counts
        • Intestinal enterococci
        • Thermotolerant coliforms
        • Total coliforms
      • Bacteria
        • Aeromonas
        • Burkholderia pseudomallei
        • Campylobacter
        • Escherichia coli (E. coli) (pathogenic)
        • Helicobacter pylori
        • Klebsiella
        • Legionella
        • Mycobacterium
        • Pseudomonas aeruginosa
        • Salmonella
        • Shigella
        • Vibrio
        • Yersinia
      • Protozoa
        • Acanthamoeba
        • Blastocystis
        • Cryptosporidium
        • Cyclospora
        • Giardia
        • Naegleria fowleri
      • Cyanobacteria and their toxins
        • Cyanobacteria and their toxins
        • Cylindrospermopsin
        • Microcystins
        • Nodularin
        • Saxitoxins
      • Viruses
        • Adenovirus
        • Enterovirus
        • Hepatitis viruses
        • Norovirus
        • Rotavirus
    • Physical and chemical characteristics
      • Acephate
      • Acrylamide
      • Aldicarb
      • Aldrin and Dieldrin
      • Aluminium
      • Ametryn
      • Amitraz
      • Amitrole
      • Ammonia
      • Antimony
      • Arsenic
      • Asbestos
      • Asulam
      • Atrazine
      • Azinphos-methyl
      • Barium
      • Benomyl
      • Bentazone
      • Benzene
      • Beryllium
      • Bioresmethrin
      • Boron
      • Bromacil
      • Bromate
      • Bromoxynil
      • Cadmium
      • Captan
      • Carbaryl
      • Carbendazim/Thiophanate-methyl
      • Carbofuran
      • Carbon tetrachloride
      • Carboxin
      • Carfentrazone-ethyl
      • Chloral hydrate (Trichloroacetaldehyde)
      • Chlorantraniliprole
      • Chlordane
      • Chlorfenvinphos
      • Chloride
      • Chlorinated furanones
      • Chlorine
      • Chlorine dioxide, Chlorite, Chlorate
      • Chloroacetic acids: chloroacetic acid, dichloroacetic acid (DCA), trichloroacetic acid (TCA)
      • Chlorobenzene
      • Chloroketones
      • Chlorophenols
      • Chloropicrin
      • Chlorothalonil
      • Chlorpyrifos
      • Chlorsulfuron
      • Chromium
      • Clopyralid
      • Colour (True)
      • Copper
      • Cyanide
      • Cyanogen chloride
      • Cyfluthrin, Beta-cyfluthrin
      • Cypermethrin isomers
      • Cyprodinil
      • 2,4-D [(2,4-Dichlorophenoxy) acetic acid]
      • DDT (1,1,1-trichloro-di-(4-chlorophenyl) ethane)
      • Deltamethrin
      • Diazinon
      • Dicamba
      • Dichlorobenzenes
      • Dichloroethanes: 1,1-dichloroethane, 1,2-dichloroethane
      • Dichloroethenes: 1,1-dichloroethene (1,1-DCE), 1,2-dichloroethene (1,2-DCE)
      • Dichloromethane (methylene chloride)
      • 1,3-Dichloropropene
      • Dichlorprop/Dichlorprop-P
      • Dichlorvos
      • Diclofop-methyl
      • Dicofol
      • Diflubenzuron
      • Dimethoate
      • Diquat (ion), Diquat dibromide
      • Dissolved oxygen
      • Disulfoton
      • Diuron
      • 2,2-DPA
      • Endosulfan
      • Endothal
      • Epichlorohydrin
      • EPTC
      • Esfenvalerate
      • Ethion
      • Ethoprophos
      • Ethylbenzene
      • Ethylenediamine tetraacetic acid (EDTA)
      • Etridiazole
      • Fenamiphos
      • Fenarimol
      • Fenchlorphos
      • Fenitrothion
      • Fenthion
      • Fenvalerate
      • Fipronil
      • Flamprop-methyl
      • Fluometuron
      • Fluoride
      • Flupropanate
      • Formaldehyde
      • Glyphosate
      • Haloacetonitriles
      • Haloxyfop
      • Hardness (as calcium carbonate)
      • Heptachlor and heptachlor epoxide
      • Hexachlorobutadiene
      • Hexazinone
      • Hydrogen sulfide, Sulfide
      • Imazapyr
      • Iodine, Iodide
      • Iprodione
      • Iron
      • Lanthanum
      • Lead
      • Lindane
      • Maldison (Malathion)
      • Mancozeb
      • Manganese
      • MCPA
      • Mercury
      • Metaldehyde
      • Metham
      • Methidathion
      • Methiocarb
      • Methomyl
      • Methyl bromide
      • Metiram
      • Metolachlor/s-Metolachlor
      • Metribuzin
      • Metsulfuron-methyl
      • Mevinphos
      • Molinate
      • Molybdenum
      • Monochloramine
      • Naphthalophos
      • Napropamide
      • Nicarbazin
      • Nickel
      • Nitrate and nitrite
      • Nitrilotriacetic acid (NTA)
      • N-Nitrosodimethylamine (NDMA)
      • Norflurazon
      • Omethoate
      • Organotins: dialkyltins, tributyltin oxide
      • Oryzalin
      • Oxamyl
      • Paraquat
      • Parathion
      • Parathion-methyl
      • Pebulate
      • Pendimethalin
      • Pentachlorophenol
      • Per-fluoroalkyl and poly-fluoroalkyl substances (PFAS)
      • Permethrin
      • pH
      • Picloram
      • Piperonyl butoxide
      • Pirimicarb
      • Pirimiphos methyl
      • Plasticisers
      • Polihexanide
      • Polycyclic aromatic hydrocarbons (PAHs)
      • Profenofos
      • Promecarb
      • Propachlor
      • Propanil
      • Propargite
      • Propazine
      • Propiconazole
      • Propyzamide
      • Pyrasulfotole
      • Pyrazophos
      • Pyroxsulam
      • Quintozene
      • Radionuclides, Specific Alpha and Beta Emitting
      • Radium (radium-226 and radium-228)
      • Radon-222
      • Selenium
      • Silica
      • Silver
      • Simazine
      • Sodium
      • Spirotetramat
      • Styrene (vinylbenzene)
      • Sulfate
      • Sulprofos
      • Taste and Odour
      • Temephos
      • Temperature
      • Terbacil
      • Terbufos
      • Terbuthylazine
      • Terbutryn
      • Tetrachloroethene
      • Thiobencarb
      • Thiometon
      • Thiram
      • Tin
      • Toltrazuril
      • Toluene
      • Total dissolved solids
      • Triadimefon
      • Trichlorfon
      • Trichlorobenzenes
      • 1,1,1-Trichloroethane
      • Trichloroethylene (TCE)
      • Triclopyr
      • Trifluralin
      • Trihalomethanes (THMs)
      • Turbidity
      • Uranium
      • Vernolate
      • Vinyl chloride
      • Xylenes
      • Zinc
    • Drinking water treatment chemicals
      • Aluminium chlorohydrate
      • Aluminium sulfate (alum)
      • Ammonia
      • Ammonium sulfate
      • Calcium hydroxide
      • Calcium hypochlorite
      • Calcium oxide
      • Carbon, granulated activated
      • Carbon, powdered activated
      • Chlorine
      • Copper sulfate
      • Ferric chloride
      • Ferric sulfate
      • Hydrochloric acid
      • Hydrofluorosilicic acid
      • Hydrogen peroxide
      • Hydroxylated ferric sulfate
      • Ozone
      • Polyacrylamide
      • Polyaluminium chloride
      • Polyaluminium silica sulfates
      • Polydiallyldimethylammonium chloride
      • Potassium permanganate
      • Sodium aluminate
      • Sodium bicarbonate
      • Sodium carbonate
      • Sodium fluoride
      • Sodium fluorosilicate
      • Sodium hexametaphosphate
      • Sodium hydroxide
      • Sodium hypochlorite
      • Sodium silicate
      • Sodium tripolyphosphate
      • Sulfuric acid
      • Zinc orthophosphate
  • Appendices
    • Appendix 1: Additional guidance
      • A1.1 Introduction
      • A1.2 Water supply system analysis
      • A1.3 Assessment of water quality data
      • A1.4 Hazard identification
      • A1.5 Risk assessment
      • A1.6 Preventive measures and multiple barriers
      • A1.7 Critical control points
      • A1.8 Chlorination as an example of a critical control point
      • A1.9 References
    • Appendix 2: Further sources of information on drinking water quality management
      • A2.1 Drinking water quality management - general
      • A2.2 Catchment management and source water protection
      • A2.3 Groundwater protection
      • A2.4 Risk assessment and management
      • A2.5 System analysis and management process control and optimisation
      • A2.6 Monitoring and verification
      • A2.7 Materials and chemicals
      • A2.8 Incident and emergency management
      • A2.9 Employee training and awareness
      • A2.10 Research and development
      • A2.11 Documentation and reporting
      • A2.12 Community consultation and communication
      • A2.13 Hazard analysis and critical control point (HACCP)
      • A2.14 Quality management continuous improvement
      • A2.15 Reference web sites
    • Appendix 3: Derivation of microbial treatment targets for enteric pathogens
      • A3.1 Introduction to Quantitative Microbial Risk Assessment (QMRA)
      • A3.2 Adopting the QMRA approach in the Guidelines
      • A3.3 QMRA framework for the calculation of log₁₀ reduction values (LRVs)
      • A3.4 Defining the health outcome target
      • A3.5 Selection of reference pathogens
      • A3.6 Level of reference pathogen contamination in Australian source waters
      • A3.7 Consumption volume of unheated (unboiled) water per person per day
      • A3.8 Dose response relationships
      • A3.9 Disability Adjusted Life Years (DALY) burden per case
      • A3.10 Calculation of LRVs using the QMRA framework
      • A3.11 Interpretation of calculated LRVs for practical treatment guidance
      • A3.12 Understanding log₁₀ reductions
      • A3.13 References
  • Glossary
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Australian Drinking Water Guidelines 6 2011, v3.9

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  1. Part 1: Management of Drinking Water Quality
  2. Chapter 2: Framework for Management of Drinking Water Quality: overview

2.5 Applying the Framework

Although the Australian Drinking Water Guidelines are not intended to be applied as standards, it is recognised that some jurisdictions may choose to regulate the Guidelines through legislation or operating licences. In determining how the Guidelines are translated into standards, operators and regulators should consider costs and benefits of these actions as well as developing an appropriate implementation timetable. The timetable should allow for endorsement of tools and processes used by water suppliers, and the establishment of mechanisms to ensure continual improvement. Just as important is an early determination and agreement on how the Framework will be monitored, audited and reported against. These aspects need clarification to ensure effective, unambiguous implementation.

Application of the Framework will vary depending on the arrangements for water supply within each jurisdiction; for example, in some states, water supply is managed by the one agency, whereas in other states it is managed locally by numerous water suppliers. This is likely to affect the manner and degree to which the Framework is implemented. However, all water suppliers and relevant government agencies should still be encouraged to use the Framework as a model for best practice.

How the Framework is applied will depend on the needs of the organisation, the separation of responsibilities and the institutional arrangements. Each organisation should develop an internal plan for implementing the Framework in a manner that suits its particular circumstances. The Framework can be applied as a stand-alone drinking water quality management system or can be integrated with an existing management system.

The time and resources required to develop a drinking water quality management system will depend on how many features of the Framework are already being practised and on how advanced existing management systems are. Current management applied by most drinking water suppliers and associated agencies will already incorporate many of the elements specified in the Framework. However, existing practices may not be sufficiently comprehensive to address fully the range of drinking water quality issues that can arise, and may not be systematically structured or sufficiently visible to ensure that all employees know and understand the system. In many instances, all that may be needed is to review, document and formalise these practices and address any areas where improvements are required.

The first step in initiating a drinking water quality management system based on the Framework is to identify appropriate personnel with defined roles and responsibilities. Establishing a core group with the necessary skills will help to ensure consistency throughout the implementation. This group can be supplemented by other expertise as necessary when dealing with specific issues. One option is to establish a water quality committee or water quality department with responsibility for the implementation and ongoing management of the overall system.

Some elements of the Framework will require more effort than others, and improvements may need to be prioritised and implemented sequentially. Additional guidance on two elements of the Framework – Assessment of the water supply system (element 2) and Preventive measures for drinking water quality management (element 3) – is provided in Appendix 1. To assist with implementation of the Framework, users are encouraged to draw on the numerous sources providing detailed technical guidance listed in Appendix 2.

The most important step is getting started. Documenting current practice is often the most effective way to begin. However, in doing this it is important not to get involved in so much detail that making progress on implementing the Framework is inhibited. Documentation of the drinking water quality management system should make maximum use of existing documentation where that is adequate. A manual should be developed to provide an overview of the system and a summary of all relevant documentation.

Training personnel, including senior executives, in quality and risk management methods such as ISO 9001 and HACCP may assist in the development and implementation of a drinking water quality management system. Where necessary, help from outside experts should be sought to facilitate implementation of the Framework.

Effective management systems are not static and must be capable of accommodating change such as catchment developments, emerging issues, advances in technology or new institutional arrangements. Development should be an ongoing and iterative process whereby performance is continually evaluated and reviewed.

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