# 3.12.1 Review by senior executive

Summary of actions

* Senior executive review of the effectiveness of the management system.
* Evaluate the need for change.

In order to ensure continual improvement, the highest levels of the organisation should maintain oversight of the effectiveness of the drinking water quality management system and evaluate needs for change.

Senior executive should review reports from audits, drinking water quality performance and previous management reviews. The review should also consider concerns of consumers, regulators and other stakeholders, and evaluate the suitability of the drinking water quality policy, objectives and preventive strategies in relation to changing internal and external conditions such as:

* changes to legislation, expectations and requirements;
* changes in the activities of the organisation;
* advances in science and technology;
* outcomes of drinking water quality incidents and emergencies;
* reporting and communication.

The review by senior executive should be documented.


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