# 3.7 Employee awareness and training (element 7) > Components: > > * Employee awareness and involvement > * Employee training The knowledge, skills, motivation and commitment of employees and contractors ultimately determine a drinking water supplier’s ability to operate a water supply system successfully. It is vital that awareness, understanding and commitment to performance optimisation and continuous improvement are developed and maintained within the organisation. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://guidelines.nhmrc.gov.au/australian-drinking-water-guidelines/part-1/chapter-3/3.7-employee-awareness-and-training-element-7.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.