> For the complete documentation index, see [llms.txt](https://guidelines.nhmrc.gov.au/australian-drinking-water-guidelines/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guidelines.nhmrc.gov.au/australian-drinking-water-guidelines/part-1/chapter-3/3.7-employee-awareness-and-training-element-7.md).

# 3.7 Employee awareness and training (element 7)

> Components:
>
> * Employee awareness and involvement
> * Employee training

The knowledge, skills, motivation and commitment of employees and contractors ultimately determine a drinking water supplier’s ability to operate a water supply system successfully. It is vital that awareness, understanding and commitment to performance optimisation and continuous improvement are developed and maintained within the organisation.